- Throughout the year we have a 3-night minimum. Exceptions are made on last minute availability. A surcharge will apply. Please call.
- We reserve the right to cancel any reservation made for less than 3 nights via our online booking engine.
- 50% deposit is required to confirm reservation.
- Full payment is due 30 days prior to arrival.
- Rates are based on availability and may change. Increases and/or decreases in rates will not affect current reservations.
- Check-in: 3pm / Check-out: 12 noon
- Maximum of 2 people per room. Adult guests only please.
- 14.25% room and sales tax applies to rate.
- Rates and terms/conditions subject to change without notice.
- COVID 19 CANCELLATIONS: Requests to cancel made less than 30 days prior to arrival will be allowed to move the reservation, or create a credit on account at Ho'oilo House to be used at a later date. Please note when using the option to move the reservation, you are still subject to the cancellation policy on your original dates and are not allowed to cancel a moved reservation - the reservation can be moved again or a credit on account with Ho'oilo House can be created.
- Cancellations must be made 30 days prior to arrival for full refund, minus a $25 admin fee. Please note: until further notice, refunds (on reservations canceled more than 30 days prior to arrival) will be delayed by 30 days.
- Reservation deposits (or a portion of) for cancellations made less than 30 days prior to arrival will be returned ONLY if we are able to re-book the same room for all or part of the same time period.
- A $25 administrative fee is charged for all cancellations
- We recommend purchasing travel insurance. Please note that there are many travel insurance providers available, some with more comprehensive plans. To research the various plans offered, we recommend visiting Insure My Trip.